| SHIPPING |
Shipping Fees
We have a base shipping fee of $10.00 for the first item ordered with an additional $2.00 fee per subsequent items. For example, if you placed an order for 5 items, you will pay a total shipping fee of $18.00 ($10.00 for the first item plus $2.00 x 4 additional items = $8.00)
All orders will be shipped via Canpar Courier except for P.O. Box addresses, which will be done through Canada Post.
Tracking Your Order
Whether you place your order online, or via the phone, you can check the status of your order in two ways. One, you may call our Customer Care Center at 905-677-7299. Two, refer to the Shipping Notification e-mail sent to you, and simply follow the instructions.
UNDELIVERED ITEM(S)
It takes an average of 5 - 10 business days to deliver by Canada Post. Courier takes an average of 3 - 5 days. If you do not receive your order, please contact our Customer Care Centre at 905-677-7299.
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